Company Overview
EVKA Group designs and delivers secure AI voice, chat, and analytics solutions—plus the training that makes them stick. We modernize call-center, help-desk, and service-desk operations, while our AI BoostCamps™ give federal teams the skills, ethics, and confidence to thrive in an AI-first world.
Virtual AI Agents & Help-Desk Automation
Conversational voice, chatbot, and call-center AI that clear routine questions, pass tough issues to people, and cut wait times. FedRAMP and CMMC ready. Plugs straight into ServiceNow.
Interactive Knowledge, Voice Data & Analytics
AI turns documents and calls into instant answers and live dashboards. Leaders see trends, quality scores and mission insights in real time.
Future-Ready Workforce & AI Literacy
AI BoostCamps™ drop staff into hands-on scenarios. They learn prompt writing, secure and ethical AI use, and lifelong learning habits.
AI-Ready PMO & Program Control
Our framework blends classic PMO rigor with AI dashboards. We set OKRs, KPIs, and automated risk alerts that keep projects on time, on budget, and aligned with agency goals.
Benefits:
- • Staff who welcome change and drive innovation
- • Faster, smarter service powered by voice & chat AI
- • Clear program visibility through AI-driven PMO dashboards
- • Lower costs and sharper decisions from real-time analytics
- • Built-in ethics, security and compliance
Key Personnel
Eva Karnaukh, MBA
President & CEO
20+ yrs leading High-tech ventures; former Fortune 500 executive, AI-empowered transformation coach.
Olga Korban, MBA, PMP
COO / PMO Orchestrator
AI-ready PMO Orchestrator; PMI Board Member; architected enterprise PMOs and managed $80M portfolios across federal contracts.
Andrew Pishchulin, MBA, PMP
CTO & Principal ServiceNow Solution Architect
20+ yrs federal IT; designed IL5/IL6 ServiceNow instances, zero-trust portals and AI-powered catalog workflows.
Eva Karnaukh, MBA
Founder & CEO | EVKA Group
Eva Karnaukh is a visionary entrepreneur, transformation strategist, and trusted advisor to executives navigating the intersection of AI, leadership, and innovation. As Founder and CEO of EVKA Group, Eva leads with purpose - helping federal agencies and mission-driven organizations embrace artificial intelligence not just as a tool, but as a path to operational excellence and human-centered growth.
With a global background spanning 20+ years across cybersecurity, government consulting, and technology leadership, Eva has spearheaded AI voice and analytics solutions that have modernized service desks, improved mission-critical operations, and enabled smarter decisions at scale. She blends deep technical acumen with a people-first philosophy - ensuring that every solution empowers the workforce and aligns with ethical, secure, and forward-ready principles.
Eva is also the creator of AI BoostCamps™, immersive programs designed to upskill federal personnel in AI literacy, responsible adoption, and digital confidence. Her work is grounded in clarity, empathy, and the belief that true transformation starts from within.
Holding a Master of Business Administration, Eva continues to shape the future of government modernization - one conversation, one system, and one leader at a time.
Olga Korban, MBA, PMP, PMO-CP, CSM
Chief Operating Officer | EVKA Group
Olga Korban is a seasoned transformation leader and PMO architect with over two decades of experience driving large-scale modernization across federal agencies and mission-driven organizations. As Chief Operating Officer of EVKA Group, Olga leads enterprise operations, delivery oversight, and AI adoption strategies that turn complexity into clarity and vision into execution.
A recognized expert in aligning digital transformation with measurable business impact, Olga has built and led PMOs from the ground up, managed $80M+ portfolios, and pioneered AI-integrated project governance systems on platforms like ServiceNow. Her passion lies in helping agencies adopt AI confidently—with smart controls, strong metrics, and empowered people.
Olga serves on the Executive Board of the Project Management Institute Chapter, where she champions future-ready leadership and ethical innovation. She holds a Secret clearance and is committed to building cultures of transparency, growth, and operational excellence.
Andrew Pishchulin
Chief Technology Officer | EVKA Group
Andrew Pishchulin is a globally recognized ServiceNow architect, AI innovator, and enterprise technology strategist with over 25 years of experience designing and delivering cutting-edge digital solutions. As Chief Technology Officer of EVKA Group, Andrew leads all technical vision, product innovation, and AI system architecture—building secure, scalable, and intelligent platforms tailored for the federal government.
A two-time ServiceNow Developer MVP and frequent speaker at the ServiceNow Knowledge Conference (2018–2020), Andrew has led over 50 complex ServiceNow projects across public and private sectors between 2016 and 2024. His expertise spans secure platform engineering, bi-directional integrations, AI-powered portals, NLP-based automation, and enterprise-scale deployments—frequently combining machine learning, LLMs, and real-time analytics to drive smarter, faster decisions.
With 13 years focused exclusively on ServiceNow architecture, customization, and development, Andrew has delivered everything from Pay.gov and DocuSign integrations to custom frameworks for OCR, PDF generation, and web socket-based communication. He also leads innovation at dev-labs.io and flaredev.io, where he designs AI-infused tools for modern enterprise needs.
Andrew holds multiple certifications including PMP, ITIL, and ServiceNow CIS, and is widely respected for his ability to translate complex technology into high-impact solutions. At EVKA, he drives the technical backbone behind voice AI agents, chat automation, ServiceNow integrations, and secure cloud deployments.
CORE COMPETENCY PILLARS
| Pillar | What We Deliver |
|---|---|
|
Secured AI Chat & Voice Agents Intelligence (ServiceNow & Beyond) |
Design, develop and deploy artificial-intelligence-powered voice, chatbot and call-center agents that integrate natively with ServiceNow. Capabilities include AI voice analytics, automated call scoring, real-time speech analytics, voice-assistant technology, AI-powered transcription, acoustic analysis software, and voice-to-text technology, speech recognition, natural-language processing, voice biometrics and secure ingestion of voice data. Built on OpenAI, Microsoft Azure OpenAI and other leading models, wrapped in FedRAMP-ready APIs and custom UI/UX that elevates CX and help-desk performance. |
| Digital Talent, AI Literacy & Workforce Upskilling | Role-based curricula and competency models that rapidly reskill personnel for future-ready AI operations—covering ethical-AI principles, prompt engineering, AI toolchains and ServiceNow citizen-developer skills. |
| Project & Program Management (PMO) | Agile/Hybrid governance, schedule & risk control, earned-value management, compliance reporting, and portfolio dashboards that keep complex federal initiatives on time and on budget. |
| Cybersecurity & Zero-Trust Architecture | Security engineering, RMF/CMMC alignment, AI security hardening, continuous monitoring, and zero-trust patterns for on-prem, cloud and cross-domain environments. |
| Responsible AI & Data Governance | Ethical-AI frameworks, bias testing, technology audits, data stewardship, policy drafting, and compliance with NIST, FedRAMP & CISA directives. |
| Enterprise Analytics & Mission Insights | Predictive modeling, cost & performance analytics, real-time dashboards, data-mesh integrations and advanced visualization that convert raw data into actionable mission intelligence. |
Past Performance
DoD & VA ServiceNow Help-Desk AI
Reduced Tier-1 call volume 40% and AHT 31% with AI voice agents & portal modernization.
FEMA Disaster Response Training
AI simulations onboarded 5,000 surge staff in 10 days, boosting readiness scores by 22%.
Ball Aerospace ERP Modernization
Mitigated $2.5M schedule risk via hybrid-Agile PMO and analytics dashboards.
NAICS Codes
- 541512 • Computer Systems Design Services
- 541611 • Administrative Management Consulting
- 541519 • Other Computer Related Services
- 541690 • Other Scientific & Technical Consulting
- 517911 • Telecommunications Resellers
- 611430 • Professional Development Training
Contracting Paths
- EDWOSB set-aside & sole-source eligibility
- Open Market / Micro-Purchase (≤ $25K)
- Agency BPAs & BOAs
Our Differentiators
Certified EDWOSB Advantage
Enables sole-source or set-aside awards and helps primes meet socio-economic goals.
Elite ServiceNow & Cloud Expertise
Led by CTO Andrew Pishchulin, Principal ServiceNow Solution Architect with 140+ federal modules and multiple IL5/IL6 builds delivered.
Cyber-Secure AI Solutions
Voice & chat agents undergo security hardening, RMF controls mapping and continuous AI risk assessments to safeguard sensitive data.
Ethical-AI by Design
Built-in bias testing, explainability and audit artifacts that satisfy Federal Responsible AI guidance and CDAO RAI principles.
Future-Ready Workforce Enablement
Proprietary AI-literacy and reskilling programs tied to OPM Digital Career Pathways accelerate adoption across agencies.
Rapid Compliance On-Ramps
FedRAMP Moderate controls library, CMMC 2.0 Level 2 roadmap and accelerators that cut ATO timelines by up to 40 percent.
Proven PMO Governance & Agile Delivery
Secret-cleared leaders who have stood up enterprise PMOs at top defense and civilian agencies, achieving double-digit cost and schedule improvements.
Robust Ecosystem Partnerships
ServiceNow Partner, PMI Institute member, and strong relationships with leading technology providers.
Benefits
Staff who welcome change and drive innovation
Our training and enablement programs create confident, capable teams ready to embrace AI-driven transformation.
Faster, smarter service powered by voice & chat AI
Intelligent automation reduces wait times and improves service quality across all channels.
Clear program visibility through AI-driven PMO dashboards
Real-time insights and predictive analytics keep projects on track and stakeholders informed.
Lower costs and sharper decisions from real-time analytics
Data-driven insights optimize operations and resource allocation while reducing waste.
Built-in ethics, security and compliance
Our solutions meet the highest standards for responsible AI use, data protection, and regulatory compliance.
Alignment to Federal Digital Modernization Priorities
Our solutions advance government-wide mandates for AI adoption, cybersecurity resilience, customer-experience improvement, workforce modernization, and cost-efficient shared services across civilian and defense agencies.
Ready to Get Started?
Eva Karnaukh | (202) 977-5644 | eva.karnaukh@evkagroup.com
Olga Korban | (703) 839-0944 | olga.korban@evkagroup.com
EVKA Group LLC · Fairfax, VA